1. Information We Collect

We may collect certain information when you visit our website or make a purchase, including:

• Personal details such as your name, email address, phone number, and shipping address.
• Payment-related information required to complete transactions (never stored on our servers).
• Technical data such as your IP address, browser type, and browsing activity for analytics purposes.

All data is collected solely to provide you with a secure, personalized, and efficient shopping experience.

2. How We Use Your Information

We use your information responsibly and transparently to:

• Process and fulfill your orders efficiently.
• Enhance our products, website, and customer experience.
• Provide customer support and respond to your inquiries.
• Send relevant updates, offers, or notifications (only with your consent).
• Perform internal record keeping and market analysis.

Your data is never shared with third parties for marketing or resale purposes.

3. Data Security

We take your data security seriously. To prevent unauthorized access or disclosure, RLW employs advanced physical, electronic, and managerial safeguards to secure the information we collect.

All transactions are protected with SSL (Secure Socket Layer) encryption to ensure that payment and personal details remain confidential throughout the checkout process.

Access to personal data is strictly limited to authorized team members who require it to process your order or assist you.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and provide personalized content. Cookies help us analyze traffic, remember your preferences, and improve site functionality.

• Traffic cookies help us understand which pages are most visited and improve usability.
• Preference cookies remember your region, language, or cart contents for convenience.

Cookies do not give us access to your computer or personal files. You can choose to accept or decline cookies through your browser settings, though declining may affect your experience on our website.

5. Managing Your Personal Information

You are in control of your personal data. You may request to:

• Access, correct, or update your personal details.
• Opt out of promotional emails or communications.
• Request the deactivation or deletion of your account.

To make such requests, please contact our Customer Support Team or email us at support@rlw.com.

6. Updates to This Policy

RLW may occasionally update this Privacy Policy to reflect improvements in our services or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.